Privacy Policy

Introduction
Welcome to DebtPiggy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. By using our services, you agree to the practices described in this policy.

Collection of Information
DebtPiggy
collects your personal information when you use our website to apply for a quote. This information may include, but is not limited to:

  • Your first name and surname
  • ID number
  • Contact details (telephone number and email address)
  • Financial information required for generating your credit report

Use of Information
The information we collect is used to provide you with the following services:

  • Generation of a credit report through XDS
  • Improvement of our website and services
  • Communication with you regarding your credit report, quote and other related services in the financial industry

Protection of Information
We take the security of your personal information seriously. DebtPiggy uses various security measures to protect your information from unauthorized access, use, or disclosure, in line with legislation such as the Protection of Personal Information Act 4 of 2013 (POPI). We assure you that if your personal information is obtained and/or used and/or disclosed in an unauthorized manner, such as by unauthorized third parties, we will notify you by means of an email.

Sharing of Information
We will not sell, rent, or share your personal information with unauthorized third parties without your consent, except as required to provide our services or as required by law.

Cookies and Tracking Technologies
DebtPiggy may use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze the performance of our website.

Your Rights
You have the right to access your personal information held by us, to correct, delete, or limit its processing. Please feel free to contact us if you have any questions or requests regarding your personal information.

Changes to this Privacy Policy
DebtPiggy
may amend this privacy policy from time to time. We will publish any changes on this page and notify you of any significant changes. We encourage you to review this page regularly for the latest information on our privacy practices.

Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at:
Email: info@debtpiggy.co.za

Date of last update: 18 December 2024

By using our website, you acknowledge that you have read and understood this privacy policy and agree to the collection, use, and disclosure of your personal information as outlined herein.

All Rights Reserved Ⓒ 2023 | FinFix Shared Services (Pty) Ltd. trading as DebtPiggy is registered with the NCR (NCRDC3062).

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Privacy policy / POPIA compliant. FinFix will not share any information with any unauthorized parties nor use the information supplied by consumers other than the intended purpose. Consumers who supply FinFix consultants with personal identification information consent and authorise FinFix to obtain said consumers full credit record from any/all registered credit bureaus and any other registers that may contain any of users credit information. Consumers also authorise FinFix to store their credit and account information in their system for as long as it may be necessary, in order to perform the functions as envisioned through Section 86 of the National Credit Act.

Consent for Receiving Communications: When you provide your contact details to FinFix Shared Services (Pty) Ltd trading as DebtPiggy, you are agreeing to receive valuable information and updates, which may come in the form of emails, phone calls, or text messages. The nature of these communications will be related to the financial industry.

 

We commit to using your personal information exclusively for the stated purposes and will process it in line with our Privacy Policy. This policy outlines our practices for handling, storing, and protecting your data and also details your rights and the methods to exercise them. You have the right to withdraw your consent and opt out of further communications at any point by sending an email with the subject line "MARKETING OPT-OUT" to marketing1@finfix.co.za. By agreeing to these terms, you confirm that you are at least 18 years old and that you have fully understood and accepted these conditions.